Vendor performance & returnable tracking

Global · 3rd Party Logistics (3PL)

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The challenge

What the business needed

A global logistics company faced difficulty in effectively tracking vehicle timelines and associated orders and inventory at the warehouse level, from gate entry to dock and gate exit. The existing process lacked robustness due to the absence of a centralized data store and integration with the Unified Data Model (UDM) and Warehouse Management System (WMS). Additionally, they required a fast mobile app compatible with handheld scanner devices for efficient scanning, processing, and updating in low-network environments.

Solution

How the work was delivered

We developed a Progressive Web App (PWA) using modern web technologies such as ReactJS and Ionic, powered by a NodeJS-based Express server hosted on AWS Lambda for scalability and cost efficiency. Data was securely stored in PostgreSQL and integrated with internal APIs to enable seamless data synchronization and real-time notifications. For user authentication, we implemented an OTP-based login to ensure security for internal users. The app also supports a multi-lingual interface, broadening accessibility and enhancing usability for a diverse user base across the organization.

Screens from the delivered solution

Technologies

Platforms and tools on this engagement

Amazon Web Services

Runs the services without a standing server fleet.

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PostgreSQL

Holds the operational records the app reads and writes.

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ReactJS

The screen operators and customers work in.

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NodeJS

The server behind the app and its APIs.

ExpressJS

The HTTP layer in front of the data and notifications.

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Ionic

Mobile shell for scanners and handhelds.

SAP

Keeps orders, weighment, and manifests in step with the floor.

WMS

Warehouse tasks and inventory status, exchanged with the system of record.

Progressive Web App

One app on a phone, a scanner, or a desktop browser.

ROI

Business results

0%

Internal user efficiency

0%

Gate-to-dock events captured without a clerk

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0%

Less time vendors wait for a status update

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Customer testimony

We have been collaborating with SCOPT Analytics on digital transformation for more than three years.

We are deeply convinced that this collaboration has not only empowered us to pioneer innovative digital supply chain solutions, but also expedited our time-to-market and improved customer experience. Our strategic alignment with SCOPT has propelled our ability to harness diverse technology platforms, resulting in remarkable improvements to our warehouse and transport operations and providing real-time visibility to our customers. Our success stories stemming from these initiatives bear testimony to SCOPT’s remarkable acumen in comprehending our complex and unique business requirements and coming up with innovative solutions. Their fusion of astute advisory capabilities with robust technical expertise has consistently delivered solutions that are both cost-effective and agile, bolstering efficiency across our operations. This collaboration has been a key element behind our rapid journey towards digital transformation.

Logistics customer Chief information officer
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