Electronic proof of delivery (ePOD)

The challenge

What the business needed

An Indian FMCG company handled Proof of Delivery (POD) documents manually, causing significant processing delays and errors.

Solution

How the work was delivered

We developed a multi-lingual mobile application to capture and process PODs electronically. At the time of delivery, drivers can scan QR code on the physical invoice document to fetch details of line items in the shipment, capture delivered quantities and discrepancies (if any). In addition, drivers can scan and upload images of the physically signed documents using the app. Logistics administrators can track, validate and submit POD documents to finance for accounts receivable process.

Screens from the delivered solution

ROI

Business results

0%

Deliveries closed with an electronic POD

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0 days

Faster handoff from delivery to receivables

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0%

Less clerk time spent matching paper PODs

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Customer testimony

We have been collaborating with SCOPT Analytics on digital transformation for more than three years.

We are deeply convinced that this collaboration has not only empowered us to pioneer innovative digital supply chain solutions, but also expedited our time-to-market and improved customer experience. Our strategic alignment with SCOPT has propelled our ability to harness diverse technology platforms, resulting in remarkable improvements to our warehouse and transport operations and providing real-time visibility to our customers. Our success stories stemming from these initiatives bear testimony to SCOPT’s remarkable acumen in comprehending our complex and unique business requirements and coming up with innovative solutions. Their fusion of astute advisory capabilities with robust technical expertise has consistently delivered solutions that are both cost-effective and agile, bolstering efficiency across our operations. This collaboration has been a key element behind our rapid journey towards digital transformation.

Logistics customer Chief information officer
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